Privacy Policy

At GEMfragrance.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, www.GEMfragrance.com, and our related mobile applications (collectively, the “Site”).

Please read this Privacy Policy carefully to understand how we handle your personal information. If you do not agree with our policies and practices, do not use the Site. By accessing or using the Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

We collect information about you in several ways when you use the Site.

Information You Provide to Us: We collect information you provide directly to us, such as when you create an account, place an order, or communicate with us. This information may include your name, email address, phone number, payment information, and any other information you choose to provide.

Information We Collect Automatically: When you use the Site, we automatically collect certain information about your device and your actions on the Site. This information may include your IP address, device type, browser type, operating system, and location data. We may also collect information about your interactions with the Site, such as the pages you visit, the products you view or purchase, and the searches you conduct.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of the Site. A cookie is a small data file that we transfer to your device. We may use cookies to personalize your experience on the Site, to understand how the Site is being used, and to improve the Site. You can disable cookies or set your browser to alert you when cookies are being sent to your device. However, some features of the Site may not work properly if you disable cookies.

How We Use Your Information

We use the information we collect about you to operate and improve the Site, to process and fulfill your orders, and to communicate with you.

We may also use your information for the following purposes:

To personalize your experience on the Site and to send you personalized marketing communications.
To conduct research and analytics to improve the Site and our products and services.
To enforce our policies and to comply with legal obligations.
Sharing Your Information

We may share your information with third parties as follows:

With service providers who help us operate the Site and provide other services to you, such as payment processors, fulfillment centers, and customer service providers.
With third parties who perform services on our behalf, such as marketing and advertising partners.
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of GEMfragrance.com or others.
We may also share aggregated or de-identified information, which cannot be used to identify you.

Custom Design Policy :

We don’t print any religious or political design also we don’t print any design including photo of human, animal or bird.

Data Retention

We retain your personal information for as long as necessary to provide the Site and fulfill the purposes outlined in this Privacy Policy. We may also retain your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You can review and update your personal information by logging in to your account on the Site